Tag: loyalty

Customer Loyalty: Why the Game's Changing & How You Can Win It

Customer Loyalty: Why the Game's Changing & How You Can Win ItAcquiring new customers for your business is a lot more challenging and costs up to five times more than it does to retain one. Comparatively, if you focus on your existing customer base, who already KNOW your brand, you will encourage repeat purchases. It is a known fact that repeat customers spend 60 percent more... Read More »

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