Tag: AI

New Forrester report: ‘Speech analytics has found its voice with AI’

New Forrester report: ‘Speech analytics has found its voice with AI’The firm’s first evaluative report on this space rates vendors who leverage AI to turn phone calls into action items, voice-of-customer results and marketing opportunities. The post New Forrester report: ‘Speech analytics has found its voice with AI’ appeared first on Marketing Land. Please visit Marketing Land for the full article. Source... Read More »

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